{"id":2301,"date":"2019-10-30T16:46:20","date_gmt":"2019-10-30T16:46:20","guid":{"rendered":"https:\/\/www.aseohosting.com\/blog\/?p=2301"},"modified":"2025-05-19T21:25:33","modified_gmt":"2025-05-19T21:25:33","slug":"3-things-to-learn-from-tumblr-about-social-media","status":"publish","type":"post","link":"https:\/\/www.aseohosting.com\/blog\/2019\/10\/3-things-to-learn-from-tumblr-about-social-media\/","title":{"rendered":"3 Things to Learn From Tumblr About Social Media"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In August, telecommunications company Verizon <a href=\"https:\/\/www.extremetech.com\/internet\/296569-verizon-sells-tumblr-to-wordpress-owner-for-paltry-3-million\">sold social network and microblogging site Tumblr to WordPress owner Automattic for approximately $3 million.<\/a> It was, many publications noted, a massive loss on their part. Just two years ago,<a href=\"https:\/\/www.theverge.com\/2019\/5\/2\/18527177\/verizon-seeking-tumblr-sale-rumor-blogging\"> they purchased the site for $1.1&nbsp; billion<\/a>. Most agree that their purchase of the platform was a complete and utter failure.&nbsp;<\/p>\n\n\n\n<!--more-->\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201c<\/em> Verizon\u2019s attempt to offload Tumblr comes as it tries to make the best of its collective media business after a $4.6 billion write-down last year, which was essentially an acknowledgment that both deals had been a mistake,\u201d <a href=\"https:\/\/www.theverge.com\/2019\/5\/2\/18527177\/verizon-seeking-tumblr-sale-rumor-blogging\">reads a piece on tech publication The Verge<\/a>. \u201cNow the question becomes whether there\u2019s even a viable buyer for the platform in 2019 that won\u2019t let it slowly wither away.\u201d&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Believe it or not, there\u2019s a lot that one can learn from this failed acquisition. Lessons that go beyond not purchasing a platform until you\u2019re certain you can monetize it. Lessons that can easily be applied to your social marketing efforts and beyond.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Understand Your Audience<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The beginning of the end for Verizon\u2019s ownership of Tumblr was when the company made the unilateral decision to ban adult content on the platform. On some level, this was an understandable move. <a href=\"https:\/\/www.vox.com\/2018\/12\/4\/18124120\/tumblr-porn-adult-content-ban-user-backlash\">Apple <em>had <\/em>recently banned the social network from its store due to reports of child pornography<\/a>. At the same time, the decision-makers responsible for the shift could have taken a different route.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And they should have. As a result of the ban, <a href=\"https:\/\/mashable.com\/article\/tumblr-lost-a-third-of-its-users-after-porn-ban\/\">Tumblr lost nearly a third of its users<\/a>. In one fell swoop, they had alienated the lion\u2019s share of its community.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not Safe For Work (NSFW) content was a part of the social network\u2019s culture &#8211; it had been ever since its foundation. And it wasn\u2019t just pornographic material, either. With a userbase that was primarily queer and feminist, erotic material on the site ran the gamut from fanart to sexual education and more, <a href=\"https:\/\/www.vox.com\/2018\/12\/4\/18124120\/tumblr-porn-adult-content-ban-user-backlash\">according to online publication Vox.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The lesson should be obvious. <em>Know your audience before you make any major decisions about your marketing. <\/em>Do whatever it takes, whether that\u2019s market research, surveys, or simply passive listening on Facebook, Twitter, and Instagram.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cop To Your Mistakes<\/h2>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1019\" height=\"1024\" src=\"https:\/\/www.aseohosting.com\/blog\/wp-content\/uploads\/2025\/03\/Tumblr_s-Content-moderation-1019x1024.webp\" alt=\"Tumblr's Content moderation missteps\" class=\"wp-image-3289\" style=\"width:437px;height:auto\" srcset=\"https:\/\/www.aseohosting.com\/blog\/wp-content\/uploads\/2025\/03\/Tumblr_s-Content-moderation-1019x1024.webp 1019w, https:\/\/www.aseohosting.com\/blog\/wp-content\/uploads\/2025\/03\/Tumblr_s-Content-moderation-298x300.webp 298w, https:\/\/www.aseohosting.com\/blog\/wp-content\/uploads\/2025\/03\/Tumblr_s-Content-moderation-150x150.webp 150w, https:\/\/www.aseohosting.com\/blog\/wp-content\/uploads\/2025\/03\/Tumblr_s-Content-moderation-768x772.webp 768w, https:\/\/www.aseohosting.com\/blog\/wp-content\/uploads\/2025\/03\/Tumblr_s-Content-moderation-624x627.webp 624w, https:\/\/www.aseohosting.com\/blog\/wp-content\/uploads\/2025\/03\/Tumblr_s-Content-moderation-120x120.webp 120w, https:\/\/www.aseohosting.com\/blog\/wp-content\/uploads\/2025\/03\/Tumblr_s-Content-moderation.webp 1134w\" sizes=\"auto, (max-width: 1019px) 100vw, 1019px\" \/><figcaption class=\"wp-element-caption\">Tumblr&#8217;s Content moderation missteps<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">As if Tumblr\u2019s content ban wasn\u2019t enough, it was also carried out in the clumsiest, most ham-fisted way possible. Rather than employ human content curators, the social network relied on a poorly-coded automated system to identify and flag adult content. The results were predictable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Video game-focused publication Kotaku <a href=\"https:\/\/kotaku.com\/tumblrs-new-algorithm-thinks-garfield-is-explicit-conte-1830854912\">published a list of false flags<\/a>, including, among other things:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A picture of a dragon<\/li>\n\n\n\n<li>Fully clothed women<\/li>\n\n\n\n<li>A video filled with abstract blurs<\/li>\n\n\n\n<li>Fan-art<\/li>\n\n\n\n<li>Artwork from a children\u2019s book<\/li>\n\n\n\n<li>A bowl of fruit<\/li>\n\n\n\n<li>Garfield. Yes, <em>that <\/em>Garfield.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Moreover, Tumblr\u2019s updated terms of service contained a line which anyone with even a <em>modicum <\/em>of understanding of its audience would have found problematic. It banned, among other content, <em>\u201cfemale-presenting nipples.\u201d&nbsp;<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the time of writing, this has not changed. Nor has the fact that the social network did <a href=\"https:\/\/thinkprogress.org\/far-right-content-survived-tumblr-purge-36635e6aba4b\/\">nothing to address the presence of white nationalist propaganda with its content purge<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Amidst this cavalcade of egregious errors, Tumblr and Verizon remained silent. This was, beyond any shadow of a doubt, their <em>greatest error. <\/em>If your business or brand makes a mistake &#8211; if it errs in a way that has its audience in an uproar &#8211; <em>own up to it.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Apologize, explain how you will make reparations, and move on. People will forgive your brand for a few missteps if you\u2019re authentic about them. They won\u2019t forgive a brand that blunders aimlessly through one mistake after another.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Remain Consistent<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The core issue with Verizon is that it did not understand Tumblr as a platform. It tried to treat it as something other than what it was. In so doing, it alienated the social network\u2019s audience to an incredible extent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The reason is tied to our last lesson &#8211; <em>consistency. <\/em>The most important thing about any brand\u2019s marketing is that it remains consistent with what people perceive as that brand\u2019s identity. Tumblr\u2019s adult content ban outraged its users specifically because that ban was <em>out of character for the brand Tumblr had built.&nbsp;<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can change your brand\u2019s personality and identity, certainly. But it\u2019s not something that happens overnight. It needs to be a careful, measured, and gradual process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Otherwise, don\u2019t bother.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tumblr is in better hands now than before. Of that, there can be no doubt. But it\u2019s difficult to say what the future holds for the social network, after so many years of mishandling. At the very least, we can treat it collectively as a cautionary tale &#8211; a guidebook of how <em>not <\/em>to handle social media. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>In August, telecommunications company Verizon sold social network and microblogging site Tumblr to WordPress owner Automattic for approximately $3 million. It was, many publications noted, a massive loss on their part. Just two years ago, they purchased the site for $1.1&nbsp; billion. Most agree that their purchase of the platform was a complete and utter [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4548,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[289],"tags":[],"class_list":["post-2301","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-social-media"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.aseohosting.com\/blog\/wp-json\/wp\/v2\/posts\/2301","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aseohosting.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.aseohosting.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.aseohosting.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aseohosting.com\/blog\/wp-json\/wp\/v2\/comments?post=2301"}],"version-history":[{"count":8,"href":"https:\/\/www.aseohosting.com\/blog\/wp-json\/wp\/v2\/posts\/2301\/revisions"}],"predecessor-version":[{"id":4863,"href":"https:\/\/www.aseohosting.com\/blog\/wp-json\/wp\/v2\/posts\/2301\/revisions\/4863"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.aseohosting.com\/blog\/wp-json\/wp\/v2\/media\/4548"}],"wp:attachment":[{"href":"https:\/\/www.aseohosting.com\/blog\/wp-json\/wp\/v2\/media?parent=2301"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.aseohosting.com\/blog\/wp-json\/wp\/v2\/categories?post=2301"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.aseohosting.com\/blog\/wp-json\/wp\/v2\/tags?post=2301"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}