13 articles

Billing and Account

Invoices, payment methods, renewals, upgrades, refunds and what happens when you close or move a service.

Articles in Billing and Account

How can I cancel Paypal subscription? A PayPal subscription (also called a preapproved payment or billing agreement) lets PayPal charge you automatically each cycle without you approving every payment.... My account terminated and I like to reactivate again. If you had an account with us in the past and it was closed, either because invoice payments were missed or because you submitted a cancellation request, you can... How can I cancel my hosting plan? If you want to discontinue a hosting plan with ASEOHosting, cancellation is handled entirely through your billing portal. The process takes a couple of minutes, but... Why new order invoice total different than posted price at website? You viewed one of our SEO hosting plans, placed an order, and at the final step the invoice total did not match the price shown on the website. This is normal and... Which payment methods do you accept? We accept several payment methods so you can pay for your hosting, dedicated IPs and domains in whatever way suits you. The main options are PayPal, Skrill and... What happens if I don't make payment at invoice due date? If an invoice is not paid by its due date, our billing system starts sending you reminder notifications, and it suspends the associated services 5 days after the... Subscription and Auto payment? Yes, you can set up a subscription (auto payment) so your hosting invoices are paid automatically each cycle, instead of you having to log in and pay by hand every... Possibility merging multiple billing accounts? Yes. If you have ended up with several separate billing accounts at ASEOHosting, perhaps because you signed up for different SEO hosting plans at different times,... How to Upgrade SEO Hosting Plan Upgrading your SEO hosting plan is handled entirely from the billing portal, and it is the right move whenever you have run out of dedicated IPs, need more disk or... I made a payment when will my account unsuspended? If your account was suspended for a late payment and you have just paid, the good news is that you do not need to open a ticket or wait for a member of staff to... How to upgrade VPS/Dedicated Server Upgrading a VPS or dedicated server at ASEOHosting is not a self-service button in the client area. To move up to a larger plan, more resources, or additional... Do you email invoices, how do I get notified? Yes, ASEOHosting emails every invoice automatically. You do not need to log in and hunt for what you owe. When a payment is coming up, our billing system generates... I realized made duplicate payments to aseohosting. If you have noticed two or more charges from ASEOHosting in the same billing cycle, the most common cause is a duplicate PayPal subscription. This usually happens...