8 articles

Getting Started

Set up your account, point a domain at your new hosting and get the first site live without guesswork.

Articles in Getting Started

Does support available 7-24? Yes. Support at ASEOHosting is available 24 hours a day, 7 days a week, 365 days a year. You can submit a ticket at any time, day or night, weekday or weekend, and... Is support outsourced? No. Our support is not outsourced. Every ticket, live chat and phone call is handled by our own in-house team, and that team is available 24/7/365. When you contact... Do you monitor servers? Yes. We monitor all of our shared servers, dedicated servers and VPS around the clock, 24 hours a day, 7 days a week, 365 days a year. That cover applies to every... How long does it take to get a support response? Support at ASEOHosting runs 24/7/365, and the average initial response time to a new ticket is between 10 and 20 minutes. That figure is the time to a first human... Accessing cPanel and your client area for the first time After you sign up, you get two separate logins: the client area (for billing, invoices, and support) and cPanel (for building and managing the actual website). Your... Choosing the right plan for your network The right plan is the one that matches how many sites you run, how independent they need to look, and how much room you want to grow into. Start from your site... What happens after you order, activation and onboarding After you place an order with ASEOHosting, activation typically moves through payment confirmation, account provisioning, and delivery of your login details,... Your first 24 hours, a setup checklist Your first 24 hours on ASEOHosting are about getting your accounts created, DNS pointed correctly, sites secured with SSL, and email deliverable, so that by the end...