Many small businesses find getting to grips with social media to be a troublesome aspect of online promotion. They often oversell and alienate potential followers, go overboard with sharing to the point of spamming, or set up a Facebook page or Twitter account, send a tweet or two, and then completely forget about it.
Social media for businesses is a marketing tool, and as with all marketing tools its use has to be consonant with overarching business goals. But, it’s not as simple as filling a page with products and declaiming how awesome you and your team are.
In creative writing classes, students are often told that the number one rule is “show, don’t tell”. The same rule can be applied to social media. Brands need to demonstrate their value to potential followers and sharers, rather than declaring it in overwrought PR speak or heavy product promotion. Authenticity is key. (more…)









